PRIVACY POLICY

1. Introduction

Quick Junk Transport LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, request a free quote, or utilize our junk removal and hauling services in Florida, United States.

2. Information We Collect

When you request an estimate or contact us through our website, we may collect the following personal details:

• Contact Details: Full name, phone number, and email address.
• Service Address: Physical location where junk removal or trailer rental services are requested.
• Job Information & Media: Descriptions of items to be removed, preferred dates, and optional photos you upload of items/debris.
• Technical Data: IP address, browser type, and basic analytics collected automatically to maintain website security and optimal operation.

3. How We Use Your Information

We use the collected information strictly for legitimate business purposes, including:

• Preparing and sending free, accurate price quotes.
• Communicating with you via phone, SMS, or email regarding your service request, scheduling, and job updates.
• Dispatching our hauling crew to the requested address in Orlando and surrounding areas.
• Invoicing, processing payments, and customer support.

4. SMS & Phone Communication Compliance (TCPA & 10DLC)

By submitting your phone number through our quote request form and checking the SMS consent box, you provide express written consent to receive telephone calls and text messages (SMS/MMS) from Quick Junk Transport LLC regarding your quote request, booking confirmations, dispatch status, and customer service.

• Frequency: Message frequency varies depending on your service inquiry and scheduled appointments.
• Rates: Message and data rates may apply depending on your mobile mobile carrier plan.
• Opt-Out / Cancel: You may opt out of receiving SMS communications at any time. Simply reply STOP to any text message received from us, or contact us directly to request removal.
• Help & Support: Reply HELP to any text message for assistance, or call us at (352) 890-1906.
• Carriers: Carriers are not liable for delayed or undelivered messages.

5. Information Sharing and Disclosure

We respect your privacy. We do NOT sell, rent, lease, or trade your personal information or mobile phone numbers to third parties, data brokers, or marketing affiliates under any circumstance.

We may only share information in the following limited situations:

• With trusted service providers who assist us in operating our website, dispatching emails, or processing payments, strictly bound by confidentiality.
• When required by applicable federal, state, or local laws, subpoena, or lawful government request.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. However, please note that no transmission over the Internet is 100% secure.

7. Your Rights and Contact Us

You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information from our active records. To exercise these rights or if you have questions regarding this policy, please contact us: